Video Support

Click on the remote you have in your home:

1. Unplug the modems power cord from the outlet.
2. Verify you have unplugged the correct cord by checking that all the lights on the modem are OFF.
3. Wait 30 seconds and plug the modems power cord back into the outlet.
4. Wait for the DSL light to go SOLID.

1. Unplug your STB (Amino or ADB Converter Box) from the outlet.
2. Verify you have unplugged the correct cord by checking that all the lights on the STB are OFF.
3. Wait 30 seconds and plug the power cord back into the STB.
4. Wait for the STB to complete its reboot process.

*If you also have other supplied equipment (example: Switch or Coax Converters) also simply unplug the power cord and wait 30 seconds before plugging back in.

1. Reboot your modem:
   1. Unplug the modems power cord from the outlet.
   2. Verify you have unplugged the correct cord by checking that all the lights on the modem are OFF.
   3. Wait 30 seconds and plug the modems power cord back into the outlet.
   4. Wait for the DSL light to go SOLID.
2. Reboot your STB (Amino or ADB Converter Box):
   1. Unplug your STB (Amino or ADB Converter Box) from the outlet.
   2. Verify you have unplugged the correct cord by checking that all the lights on the STB are OFF.
   3. Wait 30 seconds and plug the power cord back into the STB.
   4. Wait for the STB to complete its reboot process.

*If you also have other supplied equipment (example: Switch or Coax Converters) also simply unplug the power cord and wait 30 seconds before plugging back in.

Open Programming Your Potenza Remote & STB document 

Open Remote Control Guide

Open User Guide

Open user guide

Open User Guide